All Systems Operational
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Risk and Filter APIs ? Operational
90 days ago
99.99 % uptime
Today
Log API ? Operational
90 days ago
99.99 % uptime
Today
Legacy APIs Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Underlying infrastructure maintenance Jul 20, 2024 07:00-08:00 UTC
Expected Impact
We anticipate the possibility of a brief interruption in our services during the maintenance period. While we do not expect any significant downtime, there might be a higher response time for some requests. This maintenance has been scheduled during a period of typically lower traffic to minimize disruption to your workflows and operations.

Actions Needed
In preparation for this event, we recommend that you take the following actions:
1. For users of our SDKs: Our SDKs are designed to handle such temporary interruptions and no action is needed on your part. They will automatically manage this brief downtime. You may want to review the failover strategy as Castle SDKs will by default return a “deny” action upon failing requests. Please see the corresponding SDK documentation (https://docs.castle.io/docs/sdk-download) on how to change this.
2. For users with custom integrations: If you're using custom integrations, we recommend checking that your systems can adequately handle timeouts and react to 4xx/5xx HTTP status codes. Implementing proper error handling in your code will help prevent any potential disruption to your service during this maintenance period.

We understand that any disruption, even a brief one, can be an inconvenience. However, this essential maintenance will help us improve our infrastructure and continue delivering high-quality, reliable services to you.

Thank you for your understanding and cooperation. We will do everything we can to ensure this process is as smooth as possible.

Posted on Jun 04, 2024 - 12:21 UTC
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024
Resolved - This incident has been resolved.
Jun 13, 10:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 10:16 UTC
Update - We have identified and resolved the root cause of the recent system issues. All affected systems have been restored to normal operation.
Jun 13, 10:15 UTC
Identified - We experienced a disruption in our API services due to a failure in the underlying infrastructure changes. Our team is currently working to resolve the issue and restore full functionality as soon as possible. We apologize for any inconvenience caused and appreciate your patience.
Jun 13, 10:12 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.