API performance degradation

Incident Report for Castle

Resolved

This incident has been resolved.

Posted Jun 16, 2022 - 06:41 UTC

Monitoring

We see improved response times on our API endpoints. We will monitor the situation.

Posted Jun 16, 2022 - 06:01 UTC

Update

While we are working on a permanent fix we are observing response times to improve.

Posted Jun 16, 2022 - 03:36 UTC

Identified

We have identified the issue. We are working to remediate the root cause.

Posted Jun 16, 2022 - 02:59 UTC

Investigating

We are investigating general API slowdown.

Posted Jun 16, 2022 - 02:45 UTC

This incident affected: Risk and Filter APIs, Log API, and Legacy APIs.