Risk & Filter API outage

Incident Report for Castle

Resolved

This incident has been resolved.

Posted Oct 23, 2026 - 09:26 UTC

Update

We are continuing to investigate this issue.

Posted Oct 23, 2026 - 09:25 UTC

Investigating

We experienced an 18-second API outage from 09:11:53 UTC to 09:12:11 UTC due to an infrastructure failover event. The system is now fully operational.

Posted Oct 23, 2026 - 09:25 UTC

This incident affected: Risk and Filter APIs.