Lost events in Castle Dashboard
Incident Report for Castle
Resolved
Between 14:43 and 15:31 UTC Castle experienced an infrastructure issue with our message queuing system that caused some customer event data to get lost. While risk scoring and inline responses were functioning normally, the requests sent during the period of the incident will not be visible or searchable in the Castle Dashboard

We're prioritizing efforts to add extra redundancy to our system to prevent this from happening again.
Posted Aug 30, 2021 - 07:43 PDT